Shipping Policy

DOMESTIC

  • Standard Shipping (USPS Priority or USPS First Class)
  • Send on Monday through Friday, excluding holidays.
  • Orders typically ship within 1-2 business days after being placed.
  • Free Shipping within the continental US.
  • Orders are expected to arrive within 1-3 business days from being shipped.

INTERNATIONAL

*Currently we ONLY open UK area.

  • By placing an order with FIDA Pet, you are responsible for all applicable custom and duty import taxes. 
  • Orders typically ship within 1-2 business days after being placed
  • Shipping is a $8 USD flat rate to UK. 
  • Orders are expected to arrive within 2-7 business days from being shipped.

Please check with customersupport@fidapetus.com if you would like to know when FIDA Pet will open other areas. 

Please note: 

Duties and taxes on shipments are legal requirements that must be settled before your shipment can be delivered and are based on both the type and value of the item(s) being shipped. These fees are mandatory government taxes and are not collected in any way by FIDA Pet. Shipping carriers may prepaid Tax and Duties to customs for package clearance and later collect from the recipient.

The goods will be imported on behalf of the consignee/buyer. The consignee authorizes FIDA Pet to import the goods on his behalf. Further, the consignee/buyer agrees that FIDA Pet may delegate the obligation to import the goods on his behalf to a subcontractor (e.g. customs broker)

  • Customers shall be responsible for Duty and Tax.
  • Customers shall be responsible for customs clearance. 
  • Customers shall be held responsible for shipment pricing/charges due to shipment abandonment, rejection, undeliverable or return caused by custom's clearance process.

*Please note: all international packages may be subject to duties and taxes. The limits for duty-free packages are established by your local customs authorities. Please check your local customs website for more information.





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